Others

Others

  • Q: I would like to give feedback/make a complaint.

    A:

    Thank you very much for your feedback and complaints, we are sorry for the unpleasant experience. Please provide us with details and we will investigate and resolve the problem as soon as possible. In the meantime, we will take steps to improve the quality of our service.

  • Q: When are chat services available?

    A:

    Customer Sales Support/Technical Support hours of operation:

    We offer a 7*24 sales support and technical support service. You can access the online support service at any time in the right-hand toolbar of the website.

    During statutory holidays, you can also leave a message via the website message board or the following email address.
    Sales: marketing@vsolcn.com
    Support: support@vsolcn.com

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